- How do I order an outfit?
- Browse the models, choose your size or your measurements, then confirm your order in a few clicks.
- Can I order a made-to-measure outfit?
- Yes. You can enter your measurements directly in the app for a custom-made garment.
- How do I take my measurements correctly?
- A simple guide is available in the app to help you measure your chest, waist, hips, and more.
- What are the making times?
- Times vary by model: usually between 3 and 10 days for a made-to-measure outfit.
- Do you deliver to all cities?
- Yes, we deliver to several cities with home delivery or pickup-point options.
- Can I change or cancel my order?
- Yes, within a limited window after confirmation. After that, the order goes into production.
- Which payment methods are accepted?
- We accept:
• Mobile Money
• Bank card
• Cash on delivery (depending on area)
- What if the outfit doesn't fit me?
- We offer adjustments or alterations according to the terms set out in our service policy.
- How do I track my order?
- Real-time tracking is available in your personal space after confirmation.
- Can I reorder an outfit I already bought?
- Yes. Find your past orders and reorder easily in one click.